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Summary

Our monthly newsletters in which we’ll aim to keep you up-to-date with developments in web consulting and analysis, and let you know about some of what we’ve been up to lately. 
 
 
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September 2005

Football Clubs to test wireless audio description

We were interested to hear that a number of football clubs are to test wireless audio descriptions of football matches.
Traditionally, the quality of audio description services is patchy, if provided at all. In many grounds, only a limited number of headsets are available, especially for away fans, and sometimes in restricted locations, where fans cannot sit with friends and family. Wireless technology can help to resolve many of these issues.
net-progress are delighted to hear this news, as we have taken a close interest in what football clubs are doing to improve the lot of visually impaired supporters since we audited the Premiership club websites last November. At that time, only a handful provided accessible websites. If you haven’t read the report yet, you can download the Premiership Survey from our website here.
We’ll be doing a follow up audit later in the year, and it will be interesting to see whether the accessibility standards of these websites have also moved forward.
 

War of the worlds – website security

Forget the Summer blockbuster earlier in the year starring Tom Cruise. The real pyrotechnics have been taking place between two astronomers this month.
In July, Jose-Luis Ortiz and his team at the Institute of Astrophysics of Andalusia announced that they had discovered a giant object orbiting beyond Neptune. Mike Brown, an astronomer at Caltech, emailed his congratulations to Ortiz, and at the same time, told the Minor Planet Center (MPC) that he had also been tracking the object. Soon after, Brian Marsden of the MPC told Brown that telescope logs including his observations were publicly available on the internet.
Brown then checked his server records, and by performing reverse DNS lookup (incidentally demonstrating what a valuable process this is), discovered that his logs had been accessed via two computers at the Institute of Astrophysics of Andalusia. Ortiz readily admits that this is the case. However, he claims that he did nothing wrong, as he found the logs on a publicly available website via a Google search. However, as the use of the Caltech logs were not recognised, it is not clear whether the log file data was used to validate the Spanish findings, or whether it caused them to re-examine images taken more than two years previously.
Putting to one side the elements of the debate particular to the astronomy community, lets concentrate on the accessing of the log files. Well, within the letter of the law, you would have to say that Ortiz is right in saying that the log files were in the public domain, and therefore “fair game”. In fact, we found that the log files are still available to the public. However, we would have to say that for us, it isn’t right ethically.
Don’t think that finding information not really intended for everyone is uncommon. Not that long ago, we found that we had been nominated for an award when we found the entry form via Google. It wasn’t particularly sensitive, but we knew that it wasn’t supposed to be available to the general public. If your website can be indexed by Google, it will index it. Normally, of course, this is a good thing, but its worth sitting back for a moment and thinking about what you have on your website and whether you want Google to index everything it finds.
One thing you can do is to go to Google and type in, “site:www.mydomain.com”, inserting your own domain name, of course. This will list all the pages that Google has indexed from your website.
Assuming that you want to keep information from Google, what can you do? Well, firstly, you can password-protect directories and pages. This is probably the best solution, as it is difficult to argue that information is in the public domain if someone has to hack a password to get it. You can also use a robots.txt file to tell the search engine spiders (the technology used to index a website) what it can list and what is off limits. Similarly, a meta tag can be placed in the head of individual pages to the same effect.
This won’t completely fireproof you however. On some websites, your browser will list the contents of a directory if there is no index page.
If you are worried about the security of your website, or need advice about what you can do to protect your sensitive data, please contact us and we’ll take a look at it for you.
 

Calculating website Return On Investment – what is your website doing for your business?

As well as the above piece, this month we’ve also penned an article on calculating website return on investment. Don’t worry, dear reader, we won’t post it in full here. This update is quite long enough already! What follows is an introductory paragraph, and if it is of interest, you can read the rest of it on our website.
Extract:
Having a website for your business is one thing, but is it working hard for the business, or just squatting in cyberspace? The answer, surprisingly, is that many companies do not know. You could be seriously underestimating its value to the business. Or you might be failing to make the best use of your website, or worse still, actually damaging your company’s business and brand. It might look slick, but without measuring website performance, you’ll never know what is going on under the bonnet. Carrying out proper web analytics is vital to determining the true value of your website to your business.
Read the full article, “Calculating website Return On Investment – what is your website doing for your business?” here.
 

Win a copy of the Get home Safely board game

Because we’re such thoroughly good eggs here at net-progress, as well as running net-guide, we also support a number of other charities. One such charity is Kidsafe, who have produced a snakes and ladders style board game called “Get Home Safely”. The game is designed to be fun, and to teach children to play and stay safe. But our largesse doesn’t stop with supporting Kidsafe. Oh no, we’re prepared to give away our complimentary copy of the game. The first person to email us with their snail mail address and the name and age of their child or children (as we would like it to go to a good home where it will be appreciated) will be the lucky recipient of the game. One last thing – it has small, easy-to-swallow counters, so its probably not ideal for the icklest of kids.
 
That’s all for this month’s net-update. If there’s a specific issue you’d like to see covered next month, please let us know.
Ends
 
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